Influencing Skills

The workshop uses role plays to illustrate and understand the different styles. It also uses a team game to see the effect of different influencing styles.

Consistently successful influencing

What is the key to influencing other people? Most people develop an influencing style based on their own personality. They use an approach that they are comfortable with and techniques based on what would influence them. Sometimes this works, sometimes it doesn’t.

On this one-day workshop participants will learn how to:
  • Use both verbal and non-verbal communication to create the right impact to support the message they want to communicate.
  • Recognise and be able to use the different push and pull influencing styles.
  • Understand the four ways in which people evaluate arguments when they are asked to do something.
  • Identify a specific individual’s preferred approach.
  • Match the appropriate influencing style to the individual and use it.

The workshop uses role plays to illustrate and understand the different styles. It also uses a team game to see the effect of different influencing styles. Everyone will have the chance to practise applying appropriate influencing styles to different counterpart types.

Who will benefit?

Everyone needs to influence others in the workplace: colleagues, seniors, team members, others in a matrix structure, customers when the sales person has limited flexibility.

This workshop will give those people the understanding and skills to influence more successfully.

To discuss your needs in more detail

Contact us
Communication Skills

Teamwork

This workshop aims to develop skills for team building and teamwork.
Open Program
Communication Skills

Selling Skills

We run tailored programmes designed to build or strengthen sales skills for people working in a wide range of industries and roles.
Open Program
Communication Skills

Win-Win Conversations

The objective of this one-day workshop is to help people deal with issues or solve problems that arise between departments or different interest groups in organisations.
Open Program
Communication Skills

Presentation Skills

This programme is intended for people who need to present information clearly and convince audiences internally and externally or locally and internationally.
Open Program
Communication Skills

Negotiation Skills

This programme is aimed at people who take part in local or international commercial negotiations. We design case studies for each different sector and company that we work with.
Open Program
Communication Skills

Influencing Skills

The workshop uses role plays to illustrate and understand the different styles. It also uses a team game to see the effect of different influencing styles.
Open Program
Management Skills

The Role of the Manager

This one-day workshop can be run separately or as part of a broader skills programme.
Open Program
Management Skills

People and Performance Management

People are at the heart of every organization, and effective performance management is crucial for maximizing their potential.
Open Program
Management Skills

Management Challenges

Crossroads runs several workshops to help managers develop the skills to deal with some of the most common challenges they will face.
Open Program
Management Skills

Frequently Run Programmes

All our management skills programmes are adapted to the specific needs of the client. Nevertheless, certain types of programme are regularly asked for.
Open Program