The Role of the Manager

This one-day workshop can be run separately or as part of a broader skills programme.

Getting results through others

Managers get results through managing and leading other people. It’s the key difference between managers and non-managers. They need to understand and adjust to this role.

New managers are operating outside their comfort zone. Existing managers often want their teams to do things exactly as they would. Both groups find it hard to stand back from the detail and be managers.

This workshop typically forms the first day of our Introduction to Management program and leads naturally into the area of People and Performance Management.

Key areas are explored and practised through group exercises, practical activities and facilitated discussion. The workshop is highly active.

Participants will explore, understand and practise skills related to:
  • The purpose of a manager
  • Different styles of management
  • Engaging the team
  • Motivating individuals
  • Delegation
  • Objective settings

To discuss your needs in more detail

Contact us
Management Skills

The Role of the Manager

This one-day workshop can be run separately or as part of a broader skills programme.
Open Program
Management Skills

People and Performance Management

People are at the heart of every organization, and effective performance management is crucial for maximizing their potential.
Open Program
Management Skills

Management Challenges

Crossroads runs several workshops to help managers develop the skills to deal with some of the most common challenges they will face.
Open Program
Management Skills

Frequently Run Programmes

All our management skills programmes are adapted to the specific needs of the client. Nevertheless, certain types of programme are regularly asked for.
Open Program
Communication Skills

Teamwork

This workshop aims to develop skills for team building and teamwork.
Open Program
Communication Skills

Selling Skills

We run tailored programmes designed to build or strengthen sales skills for people working in a wide range of industries and roles.
Open Program
Communication Skills

Win-Win Conversations

The objective of this one-day workshop is to help people deal with issues or solve problems that arise between departments or different interest groups in organisations.
Open Program
Communication Skills

Presentation Skills

This programme is intended for people who need to present information clearly and convince audiences internally and externally or locally and internationally.
Open Program
Communication Skills

Negotiation Skills

This programme is aimed at people who take part in local or international commercial negotiations. We design case studies for each different sector and company that we work with.
Open Program
Communication Skills

Influencing Skills

The workshop uses role plays to illustrate and understand the different styles. It also uses a team game to see the effect of different influencing styles.
Open Program