- Use both verbal and non-verbal communication to create the right impact to support the message they want to communicate.
- Recognise and be able to use the different push and pull influencing styles.
- Understand the four ways in which people evaluate arguments when they are asked to do something.
- Identify a specific individual’s preferred approach.
- Match the appropriate influencing style to the individual and use it.
The workshop uses role plays to illustrate and understand the different styles. It also uses a team game to see the effect of different influencing styles.
Everyone will have the chance to practise applying appropriate influencing styles to different counterpart types. |